Please check the size guide provided on the product page before ordering. If you are unsure about sizing, contact us with your measurements and the product you are interested in so we can help you choose the most suitable size.

Yes. Custom sizing is available on selected products. Please provide accurate measurements when ordering a custom-size item. Custom-made, personalized, or modified products are generally not eligible for standard returns or size exchanges.

Yes. Orders are shipped in plain, discreet packaging without unnecessary product descriptions or BDSM/fetish-related wording on the outside of the parcel.

Yes. We ship to supported international destinations. Available shipping methods, delivery estimates, and applicable charges are displayed during checkout.

Processing normally takes 4–7 business days before dispatch. Heavy-duty items, custom-made or modified products, and orders containing two or more items may need extra processing time, including multiple quantities of the same item.

After dispatch, Standard Shipping generally takes 10–14 business days. Express Shipping generally takes 5–7 business days where available. Processing and transit times are separate estimates; destination, customs and courier conditions can affect delivery. Read our Shipping & Delivery Policy for details.

Eligible standard products may be returned within 14 days of delivery, provided they are unused, unworn, and in their original condition. Please contact us before sending any return so we can provide the correct return instructions.