Yes. Orders are shipped in plain, discreet packaging without unnecessary product descriptions or BDSM/fetish-related wording on the outside of the parcel.

Most orders are processed within 3–5 business days. After dispatch, Standard Shipping generally takes 7–12 business days, while Express Shipping generally takes 5–7 business days. Delivery times are estimates and may vary by destination, customs, and courier conditions.

Free shipping is available on eligible orders over $95 where the promotion applies.

Please check the size guide provided on the product page before ordering. If you are unsure about sizing, contact us with your measurements and the product you are interested in so we can help you choose the most suitable size.

Yes. Custom sizing is available on selected products. Please provide accurate measurements when ordering a custom-size item. Custom-made, personalized, or modified products are generally not eligible for standard returns or size exchanges.

Eligible standard products may be returned within 14 days of delivery, provided they are unused, unworn, and in their original condition. Please contact us before sending any return so we can provide the correct return instructions.

Yes. We ship to supported international destinations. Available shipping methods, delivery estimates, and applicable charges are displayed during checkout.

Answer:Yes. Once your order has been dispatched, you will receive a shipping confirmation email with tracking information where tracking is available.